Refund Policy-  Item(s) must be in original packaging with all tags still attached. Certain Items have a NO RETURN policy, which is outlined below. Shipping is non-refundable on any shipped items but is on non-shipped products. 

All Refunds will be put back on the same payment method that was used during purchase.

Most gear is in stock, but If its not, It can take 3-4 Weeks, and will require a 20% restocking fee if canceled past (3) Business days from original order date.

Returns-

Returns will be on the items purchased, and will not include shipping. If you send an item(s) back you will not be refunded for the original shipping or the return shipping.

NON Return/NON Refundable items-

 

1. 1. Socks and undergarments.

1. 1. ALL Helmets.

1. 1. Goggles due to COVID restrictions.

1. 1. Gear that has had a name/number ordered when purchased through us, or put on after you received the gear. This includes all jerseys, and hoodies/t-shirts. Once the order is placed on these there is zero refund or exchange.

1. 1. Special order items or special color requests (Canopies/flags/tent frames)

1. 1. Any Team or custom one off items.

RETURN/EXCHANGE PROCESS

 

• • Go to the site to fill out the exchange form : https://meilicycling.com/product/exchanges/
  • Re-box and include the original order number inside, as well as the new order form if exchanging.

• • We will order/ship a new replacement ASAP!!!

• • Return address is 

MEILI Cycling
PMB 628
17503 La Cantera PKWY STE 104
San Antonio Texas
78257